I just finished having my whole house recarpeted by Dillabaughs. I’ve been so pleased with the professional and personal treatment I received from the time I walked into the store until the carpet was laid. Gary was fantastically helpful in assortment of samples and in helping me pick out without being intrusive. I would recommend Dillabaugh’s to anyone for any flooring needs. What a great private company that lives by the old school of customer service and accountability. They are absolutely the best company I worked with for many years.
We decided it was time to redo the flooring in our home. Having heard the name “Dillabaughs” for years we knew it was a business we wanted to pursue. From the time we first stopped by their store we were sold on their products and the professionalism of their sales associate, Tim Stewart. This is a business that has been in Boise for years. From the time we first stopped by their store, we were treated like royalty. Our sales associate, Tim Stewart, was very informing about their products. When he came to see our home, he had lots of suggestions – he is extremely knowledgeable regarding their products. We went with Dillabaughs and have never had a day we questioned them. The installers he sent to our home, from C & C Installation, were the two men who did the installation themselves, and they also own the business. We were very pleased to work with them. They were only interested in doing their best and believe us, they DID AN EXCELLENT JOB. Dillabaughs is a company that we will highly recommend to anyone who asks us about our flooring, and again, we will highly recommend the installers.
We were introduced to Dillabaugh”s by our Decorator, who helped with our relocation to Eagle, from So. Calif. Initially, we were impressed with the amount of inventory that was beautifully displayed in the store. Everything was easy to move around and see. When I met Karen, I felt I found the person who would work with us, perfectly. Our complete remodel had to be done via long-distance. Karen took the time to come out to our house and was prepared with samples of carpet we initially thought were perfect for the house. A professional through and through, she let us know the ”color” we had chosen was not the best choice for the house, but had another one in mind. We resisted, but she understood the ”look” we wanted, and did her utmost in choosing a color that was far better suited to the house. The day before installation, I contacted Karen in a panic about the carpet being too ”wintry”, and not sure we would like it. As this was all done long-distance, when we finally moved into our new home, we were completely head over heels in love with the color, texture, density and look of the new carpet in our house. Karen is the consummate professional and friend, who knows her business, and I look forward to asking for her help with any future projects.
From the time we walked into Dillabaugh’s on Federal Way to the completion of our new vinyl kitchen floor, we experienced excellent service and had a five-star experience. Osa McDonald communicates clearly and is highly professional in the way he manages a new account from start to finish. Both my husband and I will go back to Dillabaugh’s based on our recent experience. We would also recommend it to our friends and family without any reservations.
Vicky was fantastic making sure everything was done to my satisfaction. She had everything set up so it fit within my schedule. She and the work performed were beyond my expectations. I would definately use them again!
Dillabaughs did a fantastic job on our recent remodel with granite, hardwood floors and refinishing, and vinyl. We were so pleased with the results, the timeliness, the cleanliness of the job, and with our salesperson, Gary Abel. We will be using them for a bath remodel, too! Thank you, Dillabaughs!
We could not have been more pleased with the beautiful job done for our kitchen remodel. The entire team were professional, courteous & so helpful. The work, top notch quality. They made the kitchen remodel so easy for our family of 5 and in such a timely manner – no easy feat! We will gladly refer them and use them for future projects!
Dillabaughs Flooring does a great job! We had are floors redone due to a minor water leak. They did great and the dustless system is awesome! At first we were not happy with the finish…the shine was duller than we expected, we had really shiny floors to start. They came back in and added some shine for us! We would recommend them! Thank you Dillabaughs for all your help!
WE would like to thank Lori Venable and Brandon Jenson for the most amazing job on our kitchen floor, 1st Lori was so pleasant to work with and she was very experienced at the job, she made us feel comfortable and confident of what we where about to purchase from them. We cant express enough how pleased we where with Lori!! and Brandon Jenson and his crew were awesome at what they did. They where very polite, and when they left they cleaned up perfectly, you couldn’t tell they where even there. We will be back to have them install carpet! THANK-YOU BOTH
We recently had our laundry room floor recovered. The whole experience was so positive start to finish. The sales rep was professional, knowledgeable and her follow-through was great. The installers were excellent. The project’s cost was well below other quotes and more service was provided for the money. We would definitely recommend Dillabaugh’s.