Tile Care and Maintenance

Tile products, for the most part, require minimal maintenance. Glazed and unglazed tile, under normal residential situations, can be cleaned using clean water and a tile cleaner recommended by the manufacturer. Always follow up with a rinse of clean water to completely remove all the cleaning solution. Regular maintenance is recommended to avoid build-up of dirt, residue, grease, soap,detergents, or other external contaminants.

Improper maintenance and improper cleaning products can result in a build-up on the surface, causing the tile to be slippery. Wax cleaners and oil-based detergents may decrease the slip resistance and are not recommended for use on your tile.

For basic cleaning, the following procedures are recommended:

• Sweep or vacuum surface
• Mix water with tile and grout cleaner per manufacturer’s instructions and apply to surface
• Allow solution to sit for three to five minutes
• Agitate with sponge or mop
• Mop up solution
• Rinse mop and change cleaning solution at least every 500 square feet
• Rinse thoroughly with clean water
• Dry mop floor to remove moisture or pick up residue with a wet-vac
• Wipe the floor dry

For tile with coarse or abrasive type surfaces, maintenance will need to be performed more frequently. Agitation will need to be more vigorous and water changes more frequent. Proper cleaning of these types of tile is necessary for the slip resistance value to be maintained. Grease or water accumulation may create slippery conditions. Be careful to avoid introduction of grease from dirty mops to your floor surface while cleaning.

Because the grout on your tile needs time to thoroughly dry after installation, we recommend you do not scrub or wash your tile for five days after installation. We also recommend protecting your floor against abrasive dirt with dirt catching floor mats at entrances to buildings. There is no warranty on grout or caulking cracking as this is considered normal as the climate changes and the house moves.

Limited Installation Warranty

Flooring America/Carpet One retailer guarantees the quality of installation workmanship to be professional and in keeping with the standards set by the Tile Council of America. Should further servicebe required due to deficiencies in the original installation of your tile floor, your Flooring America/Carpet One retailer will repair or replace the affected area at no cost to you for the life of the floor. Limited Installation Warranty applies only to the original purchaser and installation site and is not transferable. (Life of the Floor is confined by the tile warranty terms.)

Limited Wear Warranty

When your tile floor is used in a residential setting under normal residential traffic conditions, your Flooring America/Carpet One retailer warrants that from the date of the original installation and with proper care and maintenance your tile floor will not wear-through for the period specified by the warranty level of the product purchased.

The wear resistance of glazed tile can be measured subjectively by observing the visible surface abrasion of the tile when subjected to the ISO 10545-7 testing procedure. This Limited Wear Warranty applies only to the original purchaser and installation site and is not transferable. This limited warranty excludes chips, scratches, or damage caused by improper care and maintenance; misuse, abuse, use of abrasives, insufficient protection from furniture, or any casualty event.

*Wear-through is defined as loss of surface finish, to the point that the body of the tile shows through, due to normal household use. Limited Fade Warranty Flooring America/Carpet One warrants that with proper care and maintenance your tile will not fade from exposure to sunlight or artificial light for the length of the warranty period determined by the metal level corresponding to the product you purchased.