Dillabaugh’s Flooring America is the Treasure Valley’s leader in Direct Repair Service for insurance companies and insured homeowners. Unlike the customer who chooses to replace flooring, a policyholder with damaged property has different needs and a different mindset. We understand this principle and have developed a system and support staff to help restore a property with the least amount of disruption and delay for the homeowner.
The members of our insurance sales and the estimating team have over 38 years of collective flooring experience. Our sales staff is continually educated on product knowledge, industry techniques and decorating ideas. In addition, our staff is trained to utilize the latest versions of estimating and claim tracking software widely used and accepted by leading national carriers. This estimating software uses regional pricing to assure costs associated with replacement are accurate for the insurance company and policy holder, alike.
Our installation staff are trained professionals who have been educated and are sensitive to the needs of the insured. They take pride in their work. This means that the job is done right the first time and completed to the satisfaction of the homeowner. All of our employees and sub-contractors who come in contact with the policyholder at any point, are required to participate in annual background checks. This is something we feel is important to expunge any question of concern or liability throughout the replacement process.
Dillabaugh’s is well established in the valley as the premiere Direct Repair Service Provider for insurance companies and insured homeowners. You the customer can gain a sense of well-being, trusting that the project is in the hands of professionals who are interested in the success of the project.
For more information on the insurance replacement process and how Dillabaugh’s can help put your mind at ease, please contact our Claims Administrator, Belinda Doemner at 208-467-4400. Contact is also via email at Belinda@flooringamericaboise.com.